Toni Cesta, Ph.D., RN, FAAN is partner and health care consultant at Case Management Concepts, LLC, a consulting company which assists institutions in designing, implementing and evaluating acute care and community case management models and providing on-site education to case management staff, and strategies for assisting health care organizations in improving their case management department’s efficiency and effectiveness. Dr. Cesta is considered on of the primary thought leaders in the field of case management. She has written nine books on the topic of case management and writes a monthly column called “Case Management Insider” in the Hospital Case Management journal in which she shares insights and information on current issues and trends in case management. Dr Cesta has presented topics on case management at national and international conferences and workshops. Dr Cesta has held positions as case manager, director of case management, Vice President of Patient Flow Optimization and Senior Vice President of Operational Efficient and Capacity Management. She also completed 7 years as Commissioner for Case Management Certification.