Telemedicine Billing: Navigating Complex Payer Guidelines for 2023-24

Telemedicine billing has undergone significant transformations in recent years, particularly during the pandemic when it became a primary mode of healthcare service delivery. During this period, payers adopted a lenient approach to their payment rules and guidelines for telemedicine services. However, times have changed, and the days of relaxed regulations are behind us.Telemedicine billing has undergone significant transformations in recent years, particularly during the pandemic when it became a primary mode of healthcare service delivery. During this period, payers adopted a lenient approach to their payment rules and guidelines for telemedicine services. However, times have changed, and the days of relaxed regulations are behind us.

Healthcare providers continue to offer telemedicine services, but their administrative staff now grapple with the complexities of submitting claims to payers and ensuring they are properly reimbursed. The landscape has become more intricate with shifting guidelines, the introduction of Place of Service 10, and the unique requirements of different payers. Questions arise, such as whether to use the GT or 95 modifier, opt for the 02 place of service or the new Place of Service 10, or how to combine these elements. This process can be frustrating, time-consuming, and financially taxing, as revenue gets delayed while staff invest precious time deciphering the billing puzzle.

The solution is here. Stephanie Thomas, CPC, CANPC, COSC, our expert with a national payer network, has conducted extensive research to simplify your journey. Join her as she imparts the Top Tips for Success in Telemedicine Billing for 2023.

During this informative session, Stephanie will cover crucial topics, including:

• Correct modifier usage for major commercial and government payers.
• An in-depth exploration of Place of Service codes, their meanings, and the advantages and disadvantages of the new POS 10 code.
• Strategies to avoid common billing errors, ensuring a smoother reimbursement process.

Webinar Agenda

• Telemedicine Transformation: An Overview
• Demystifying Modifiers: A Comprehensive Review
• Navigating Place of Service (POS) Codes: Understanding the Landscape
• Decoding Payer Preferences: A Deep Dive into Top Payers' Requirements
• Identifying Common Errors and Pitfalls
• Strategies for Rectifying Denied or Inaccurate Claims
• Q&A

Webinar Highlights

• Exploring Modifier and Place of Service (POS) Code Combinations
• Navigating Payer Specifics: Coding Variations Between Medicare and Medicaid Plans
• Mastering Denials and Crafting Effective Appeals for Telemedicine Claims
• In-Depth Analysis of Place of Service 10
• Tailored Claim Data Insights for the Top 50 Payers
• Engaging Q&A Session for Clarifications and Further Insights

Who Should Attend

• Medical Professionals that Bill Telemedicine Services
• Billers
• Coders
• Managers
• Billing Directors